About Multiply
Do you give financial or investment advice?
Is Multiply regulated by the FCA?
Getting started
What ID checks do you run?
Which types of accounts can I open?
Which banks can be connected to the app?
Why can’t I connect my bank account?
Lifetime ISA
Is a Lifetime ISA right for me?
Is a Lifetime ISA the same as a Help to Buy ISA?
Can I transfer my Help to Buy ISA into a Lifetime ISA?
Can I transfer over my existing Lifetime ISA?
Why is my Lifetime ISA application still pending?
Why the Unity Mutual Lifetime ISA?
Can I make withdrawals from a Lifetime ISA?
Why does the Unity Mutual Lifetime ISA have unlimited FSCS protection?
Is the Lifetime ISA interest rate guaranteed?
How can I use my Lifetime ISA to buy a home?
How can I use my Lifetime ISA for retirement?
Can I open a Lifetime ISA if I already have a Help to Buy ISA?
Are there any saving limits with a Lifetime ISA?
I received a welcome bonus. Can I withdraw it?
How do I top up my Lifetime ISA?
When do I get the 25% government bonus?
What is the HMRC 25% withdrawal penalty?
Can I open a Lifetime ISA if I already have an ISA?
Can I use the Lifetime ISA to buy a home with someone else?
Is my capital at risk with the Unity Mutual Lifetime ISA?
Can I get a statement for my Lifetime ISA?
General Investment Account (GIA)
What is a General Investment Account?
What is the minimum I can get started with?
How long does it take for my money to be invested?
Stocks and Shares ISA (S&S ISA)
What is a Stocks and Shares ISA?
What is the minimum I can get started with?
How long does it take for my money to be invested?
Deposits and withdrawals
How do I add money to my account?
How do I withdraw my savings?
How long do withdrawals take?
Roundups
How do I turn roundups on or off?
Transfers
Can I transfer over my existing S&S ISA to a Multiply S&S ISA?
Can I transfer over my existing Lifetime ISA?
Can I transfer over an existing ISA to a Lifetime ISA?
Can I transfer my Help to Buy ISA into a Lifetime ISA?
Direct Debit
How do I change my Auto save / Direct Debit amount?
How do I change the bank account I’m saving from?
How do I cancel my Direct Debit?
How do I pause my regular save?
How do I cancel or skip a save?
Your account
How do I reset my password?
How long does it take to verify my account?
How do I change my email?
Can I change my linked bank account?
When will my auto save arrive in my Multiply account?
I have a save “pending” - what does that mean?
How do I allocate my money to different accounts?
How do I close my Multiply account?
How do I close a Lifetime ISA, Stocks & Shares ISA or a General Investment Account?
Your data
What data do you access and how do you keep it secure?
What happens to my data when I delete my account?
Contact
I haven't heard back from you.